Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Last Updated: April 5, 2026

1. Introduction

Lions Auto Repair INC ("we," "us," or "our") operates the website lionsautorepairfl.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide Directly

When you fill out a form, schedule an appointment, or contact us, we may collect:

  • Full name
  • Phone number
  • Email address
  • Vehicle information (year, make, model)
  • Service details and description of vehicle concerns
  • Preferred appointment date and time

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Geographic location (city/region level)

3. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm service appointments
  • Communicate with you about your vehicle service
  • Respond to inquiries and provide customer support
  • Send service reminders and follow-up communications (with your consent)
  • Improve our website, services, and customer experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information as described in their own privacy policies:

Google Analytics (GA4)

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit, what pages they view, and what other sites they used prior to coming to our Site. We use this information to improve our Site and services. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.

Google reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

Gravity Forms

Our contact and appointment forms are powered by Gravity Forms. Form submission data is stored securely on our web server and is not shared with Gravity Forms or any third party unless explicitly stated.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our Site
  • Deliver relevant content
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Disabling cookies may limit some functionality of our Site.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., web hosting, email delivery), so long as those parties agree to keep this information confidential.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Protection: To protect the rights, property, or safety of Lions Auto Repair INC, our customers, or others.

7. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption on our website and secure storage of form submissions. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions and appointment requests are retained for a reasonable period to facilitate customer service and business operations.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: